Delivery & Returns

Thank you for purchasing services from Mall2Home.

However, if you feel that the service you have ordered is not right or has something missing or you are not satisfied with the service we have provided you, we invite you to review our refund policy as we believe the prior need for any business to flourish is to satisfy its customer. The terms below regarding our refund policy apply to any product/service you have ordered from our website.

Clarification:

Words with capital initials or capitalization have specified meanings for our company’s infrastructure regardless of the singular or plural meanings.

Definition:

These terms define the contents of our refund policy:

Company (using the word as same as “the company”, “we”, “us”, or “our” on this page) only refers to Mall2Home by Me LLC and no other individual/company. Goods refer to the products and services we offer on our website. Orders refer to what you acquire from our website. Service is the website itself that you use to acquire products/services. Website refers to Mall2Home

Cancellation or Refund Policy:

The customer is only entitled to claim the refund from our website only if:

The 14-day period has not passed without any prior notice.
The 14-day period has not passed without any prior notice.
The 14-day period starts from the same day you have acquired the service.
Customers must inform us through a proper communication channel with authorized documentation stating the facts and figures as to why they are claiming a refund.
Please email us the desired documentation at info@mall2home.com
We will use the same method to repay you as you have done to pay us, no other options will be entertained.

Conditions to Return:

Please refer to the eligibility criteria below to understand if you are up for a refund or not:

The product/service you have acquired from our website is under 14 days. If the period ends, we will not entertain either a return or refund.
We will not entertain any product without its original packing.
Any customized product/service is not applicable for return/refund mechanisms.
If the product is opened/mixed/altered, the product is not eligible for refund/return.

NOTE:

Products on sales/promotions are also not applicable for refund or return. If only the law permits, the company will make exclusions.

Returning Goods:

The products/services you have acquired from our website either directly or indirectly must be returned within 14 days. The customer must bear the expense to return the product through an authentic mail service to the following address:

Mansfield TX

We will not be held responsible for any shipment issue, either the product is lost on its way to our warehouse. If you wish to not get into trouble, please use the authentic mailing service.

Contact Us:

If you have any questions regarding our refund policy, please contact us by emailing at info@mall2home.com

With all this, Mall2Home always emphasizes respecting the privacy of our customers and we believe the data we gather from our customers must be protected at all costs. In the light of laws and regulations, Mall2Home has designed its privacy policy that will help our customers enjoy the sleek experience of products and services we provide and keep the same pivotal experience for us.

If you have any concerns or queries about Mall2Home products and services, please contact us as our team is available 24/7 to assist you in any way possible.